Check out the purple envelope in the top right hand corner for a private message from me, and we can look into this for you. You should have around 50V DC across those. Purchased a new BT cordless phone and extentioin. Green/White – White/Green. You then have a set of sockets within your house that you can wire in parallel to your cable socket. You can have an engineer arranged for this yes however you either need to phone VM or go to their main website and contact through the chat here or on whatsapp. But I have no Virgin Media Wall socket in my house. i Master phone socket If you can’t find your master phone socket simply connect your Sky Hub to a convenient phone socket. We all know and love the internet and TV services that can enter our. 19 minutes ago. Very poor advice. For a wires-free alternative, you could use a cordless phone setup. I have two wall sockets which say Virgin and two which say NTL, only the two NTL sockets have two connectors at the bottom, one labelled TV and one labelled FM. If there is extension wiring attached. For much more detail. I would like to have the phone downstairs. The landline phone digital switch over is being rolled out from around now to be completed by 2027. Yes, you are correct you do need a Virgin coax connection with the mini box for live TV, you will need to give VM a call on 150 from a Virgin phone or 0345 454 1111 from any other phone. 29/07/15 - 16:50 #1. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Reply. We’ve had cable, for broadband, TV and telephone, for around 25 years - CableTel, which became NTL and then Virgin, we are considering moving to TalkTalk. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. Solved: I have one phone socket in my bedroom that no longer works. Virgin Media Prep House Rewiring Fix Community Forum. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. We have a virgin media wall socket. Plug the cables into the Hub. VM don't use fibre inside the property. Ultrafast Broadband. However the wall. The video points out how there are sometimes six connectors on an extension socket, but only numbers 2,3 and 5 are used. Security matters. We would like to show you a description here but the site won’t allow us. I am going to cancel. You will then know for each phone if it is. Note: I'm posting this more as a rant than a plea for help, although my sanity could do with some assistance! So we've now got our old BT phone number ported to our shiny new Virgin Media phone socket and all that was. Other than that, sound like you need a VM tech to remedy. There is normally a provision to extend from them, in a way that the extensions can be disconnected for testing. I'm going to be getting virgin media installed in the near future and am currently undergoing a fair bit of building work in my house so want to take the opportunity to have the new internal sockets fitted in the best possible location for myself, rather than wherever is easiest for the engineer. on 03-08-2020 18:05. The theory is to remove the virgin master socket box, remove the euro module from that box, which leaves me with the main white coax cable from virgin (that comes straight from outside the house). I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. Looks like it'll probably have to be done though. Plug into the wall socket Push the red label end of the white cable, into. Virgin Media was the UK’s first quadruple-play provider, combining landline, broadband, TV and mobile services in one subscription. If you don't have the cabling then call the pre-installs team on 0800 052 1734. Note: I'm posting this more as a rant than a plea for help, although my sanity could do with some assistance! So we've now. The new fibre phone line is designed to work with the same phones as the old copper line. To progress with your broadband switch from Virgin Media to TalkTalk, go to TalkTalk’s website to order your new TalkTalk broadband service. . Using just the VM phone adapter connected into the VM hub, try each individual phone in turn, one at a time, and see if you get a ringing sound for an incoming call. Following the installation and verification of its functionality, you can browse the web or. Your broadband should still work but may not perform as well as in the master socket. I think the issue is to do with the way VM presents its caller ID on the lines of some customers and the BT phone is unable to recognise a 'withheld' caller ID. My PC is next to the hub and i'm currently looking to replace my rather battered ethernet cable what doesn't click in properly and is quite ancient. Virgin Phone Switchover. Solution - VM hub -> telephone socket -> male bt plug to mail bt plug ( 4 core cable) -> socket with splitter -> phone cable . There is an access panel in the ceiling for pipes and cables. The phone base station is currently plugged into a Virgin wall socket downstairs beside the TV connection. We all know and love the internet and TV services that can enter our homes through entry points. Baffled By Virgin Cabling Avforums. The video points out how there are sometimes six connectors on an extension socket, but only numbers 2,3 and 5 are used. Here are some answers to help you get connected: Request a wall socket installation: As mentioned earlier, you can contact Virgin Media customer service and request an engineer install a wall socket. Thus any phone whose plug conformed to BS 6312 and met certain other regulatory standards, such as BABT, could be connected to the network,. Lame. There is a master socket in the hallway, but this is not connected (the wires are pinned to the wall outside but not fed through the wall). 2. Hello all, I am trying to add a second phone point from my Virgin Media master socket. For more information, select the type of broadband service you're planning to switch to on Sky: Essential Plus Broadband. You can also identify a split socket looking at the side. Thanks for posting, welcome both to the community and also Virgin Media. Andrew Ferguson, andrew@thinkbroadband. Remove all other equipment connected to telephone sockets. Home Phone. The VM's cable for the wall is also male, Hahaha. The wiring diagram for the master socket includes the plugs, sockets, wires and colors that are used to connect the various components of the home telephone system. on 14-09-2022 12:00. However… Virgin now obviously wants their hub etc back. I've gone for Veetop Flat Ethernet Cables 1. Therefore, in most home installations, where sockets are connected to each other by a single pair, you will only ever use the first “blue” pair. Discussion in ' Electricians' Talk ' started by Jacopo, Mar 5, 2020 . The phone is disconnected from the master socket and plugged into the other end of the adapter. Solved: I have been told to connect the adaptor to my hub and the other end to my phone. Trouble shooter. Zyxel 1800Mbps Pass-Thru Powerline Adapter 2-port Gigabit Ethernet 2-Pack. A second cable, the Ethernet, to deliver the internet from the router to the computer. 17 Apr 2018. Or you may be quicker than average! You won’t be involved the whole time. to a Virgin Media Hub, using the Powerline kits we offer. 2. We would like to show you a description here but the site won’t allow us. Solved Remove Un Phone Line Just Cut It Virgin Media Community. I recently purchased my first home and have been taking a look at the VM cabling to the property. If the property has Virgin Media cabled up, it would only mean you need the Virgin. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. #2. the technician came and setup the hub and socket but he said there was no signal and there must be wrong with the underground wire that connects my apartment to the main virgin hub which is some yards away. Stream from Virgin Media. Obi202 To Phone Extension Uk Voip Forums. I have tried: Turning off 5ghz on the Hub settings - and tried to just use 2. You may be offered a switchover to a connection from the VM hub as an alternative to repairing the existing line. The virgin media copper telephone wire (which comes in off the street) is disconnected from the master socket. There are only two cables connected to the master socket. I am getting more reasonable and sensible answers from othersMk3 master socket wiring help bt community. Simply instruct the engineer who comes to install your equipment that you'd like an access point in your lounge. Virgin Media TV boxes need to be connected to a Hub so. The top “capped” one is marked FM & has been disused since cable went digital. First things first, if you are switching to Vodafone then you need a new phone line put in unless you have a BT socket already in the property. I went to view a new build property last night and was pleasantly surprised to see it had been cabled for Virgin Media. If you can get Quickstart, you can choose one of two delivery options. The box and cables may have been removed by the previous occupiers. Turn on your TV and get connected. Jul 22, 2008. Would an engineer be - 5259182 - 2Business, Economics, and Finance. Socket openreach trafalgarNew customer Virgin broadband hgr marketoraclePoweline diagram. The NTL/Virgin master socket will look like a BT one, just it will have NTL or Virgin Media on the front. The Bt Openreach Mk4 Socket Wiring Diagram is set up to guide users through the installation process. How can I connect the cable from the FILTERED part of the master socket as I do not want to use a filter at the new point? I want to use a basic IJ11 modular socket for the new router point. If you need to do this for a longer time, try dialing the following. We would advise against removing the master socket yourself as this would be tampering with and damaging our equipment. Everything is converted to specialised triple screened coaxial cable. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. The shelter has the brown external junction box fitted to the front of the objekt on the external living room wall (see pic). on 25-09-2022 15:41. The Virgin Media engineer, my DIY books and all the websites tell me so! Being an enthusiastic amateur I am reluctant to ignore the rules and possibly incur a hefty cost from Virgin Media. Joining in. Posts: 166. To progress with your broadband switch from Vodafone to Virgin Media, go to Virgin Media’s website to order your new Virgin Media broadband service. Your telephone service from any of the UK Service Providers, other than Virgin Media, is presented at your home or business on a master socket provided by Openreach (formerly BT. Switching from Virgin Media (Reusing Master socket) Hi all, I have recently moved home and decided to stick with BT. If the sockets are already there and functioning, yo. This essential wiring diagram provides an easy-to-understand overview of the steps that need to be taken in order to properly install and configure a modern telephone system. Virgin Mobile. Solved No Virgin Media Wall Socket At Installation Community 4832746. This only affects landlines. Virgin Media also often bundles its cable broadband packages with TV and phone services. 4Ghz. I recently purchased my first home and have been taking a look at the VM cabling to the property. I don't have any power sockets on the side of the house where traditionally the drop wire is, the current copper cable comes round the side of the house to the back but even then the master socket is on a side of the room without power so I'd have to get them to bring the fibre cable to the far corner at the rear, basically the opposite corner. However, rather than the piping then entering. If you plug it into a phone socket or extension, it just won't work. Turns out, the house only has an Openreach master socket and because it's a rental we can't get an engineer in to install a Virgin one. Registration is fast, simple and absolutely free so please join our community today. (Wasn’t told of the switchover and only found - 5443370. Virgin Phone Switchover. Now got a replacement cable and working . on 03-02-2023 12:54. The answer is yes. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. A non-split socket will have the sockets and screws in the middle. In order to access a Virgin Media wall socket wiring diagram, the first step is understanding how to install the wires. just moved in, can see the brown cable coming in from outside but there's no VM. • Access your Hub by navigating to 192. this like pulling teeth 🙂. The only things visible inside the house are: a openreach Master socket 5c and a small rectangular openreach white box, an aerial socket which is for TV I think and two weird black cables coming out from the wall, both of them "male". My Virgin Media App. 150 from a. How long will the QuickStart installation take me? WiFi Hub - 30 mins. Landline operators in the UK will switch every home phone in the. I am hoping for some advice on my virgin cable telephone wall plate. There are three cables at the back of the router. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. on 17-02-2023 12:46. TV box - 15 mins. Apparantly I have to connect the phone line into the back of the router, in spite of the instruction booklet clearly stating that it is to be plugged into the Virgin Media master phone socket (as one would expect)1 ACCEPTED SOLUTION. You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) When calling Faults you will hear the automated response asking you to press 1 for the link to online support etc. This is an unbranded generic version. One of VM's methods involves fitting a phone socket next to the VM hub and joining this to the existing phone extension wiring and then using an adapter lead to 'backfeed' from the hub's phone connection into the existing extension wiring. Or call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. This is usually marked as Line 1. Most people do, and besides you can pick one up for under £10 and that will allow 999 calls the same as the kit virgin provide. Note that if you’re dealing with a Virgin Media master socket, you may well find a block of four connectors, with numbers alongside from 1 to 6. It works fine and my router (which is the black box in Picture 2), is connected to it via a cable. Phone line - 5 mins. Different upstream speeds are available at either 2Mbps. When you place your order, we'll let you know. . 0 RatingsHow the internet works: submarine fiber, brains in jars, and coaxial [diagram] wiring diagram for virgin media Virgin media wall socket wiring diagram. Various cable mediums are used in modern systems to transmit data. I'm a Very Insightful Person, I'm here to share knowledge. The telephone "Wall socket A" is reconnected to the master socket as the Line in and take over from the old copper wires that come into the property from the street. Then fit the Cabelcon connector to each end of the new WF100 cable, then connect this cable to the Virgin one with the help of a coupler. What I didn't expect (And was an even more pleasant surprise) was that the bedrooms and living room all had Ethernet sockets in them, with a Virgin Media logo on a (otherwise empty) plate next to them. Or you may be quicker than average! You won’t be involved the whole time. It should be free of charge. 11-10-2023 06:41 PM. If you have Virgin cable TV, phone and broadband, that's potentially 3 new sockets - co-ax for the TV and the broadband and a bit of naff old copper wire for the phone which plugs into a socket similar to BT's one. [ re: swervinc] [ link to this post] Virgin Medias phone network is totally separate from the Openreach network, so the two are not going to be connected. We have the quickstart pack but sadly cannot get broadband set up and working. In answer to your second point, as this is a quick answer -Yes, you would use the handset on the master socket until the switchover date, to which you'd then plug into the hub, via the provided RJ11 adaptor. This seemed to be standard procedure for any phone fault reported. Our main phone connection is downstairs near to the original location of our hub. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112Simply install the two wires that come from outside into these two connections. We would like to show you a description here but the site won’t allow us. Other sockets are likely for extension landline phones. We only have the Open reach Master socket 5C. Hub 3 in modem mode was Solid Red light and. This is the point where Openreach's responsibility for the line ends, and your. I f you are saying I need special phone sockets to support VM Fibre Phone well that is a short sighted way of upgrading. I've tried a different phone in the master socket but still the problem is there. To ensure the best connection and maximum safety, the wires must be connected correctly. We would like to show you a description here but the site won’t allow us. Turns out, the house only has an Openreach master socket and because it's a rental we can't get an engineer in to install a Virgin one. You can also check for a loose cable as not all properties have a socket. Re: Using existing Bt sockets with virgin. We moved the hub upstairs to obtain better coverage - 4863967 - 2. Hello, as someone in my building must have a Virgin master socket, we were sent the self-install kit by deliveryman when we should have been sent. Engineer used 'spare pair' of blue cables for 'new' BT line. The master plugs into the Hub 3 RJ type socket via the Virgin kit! A RJ to BT conversion lead. Virgin Media is trialling FTTH in some areas that are not currently cabled, such as Woolhampton, Berkshire, using electricity poles to bring its superfast broadband to new areas. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. A good Virgin Telephone Master Socket Wiring Diagram will include details such as the type and size of the cables used, their routing through walls and ceilings, and the location of connectors. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. All the sockets are put in for you if they do not exist already e. If you plan on tackling the task yourself, be sure to familiarize yourself with the national wiring regulations. Estonia and the Netherlands have already switched. Step 3. 23 February 2015 at 11:40AM edited 4 March 2015 at 6:37PM. Perhaps your master socket isn’t centrally located in your home, so some of your rooms are out of range of the Hub; or maybe you have an office at the end of your garden and your signal needs a boost to reach it. Hello, I’ve spoke to an online agent and they have arranged a technician to come round! Many thanks! - 5199081Hi AllI’m new here. Open the Master Socket up. The beauty of using a QuickStart self-install kit for no extra cost is that it’s fast, easy and can save you making a £30 installation appointment. Transfer your home phone number to virgin media ireland technical information support our network build on site bringing new development connecting hub 3 extensions community 4797660 how connect old bt master nte5 avforums wiring a ethernet practical beginners guide tv v6 4k set top box review what hi fi line dead but internet still works or drops. Landline operators in the UK will switch every home phone in the. A Master Socket represents the first / main point inside your home or office for connecting to Openreach’s outside copper cable, which makes it the best socket for connecting with your broadband router. If you wish to use the new socket outlet to connect a phone then you can cut the BT plug off the end of the new cord, find the two middle wires and connect these to screw terminals 2 and 5 on the. If possible, I would like to get rid of this rather ugly white. 54 each £8. David_Bn. I removed the cover from the Virgin socket and there is an isolator inside make and model: Tratec TRIS-1002AEN. There will be two distinct input lines coming from each end of the socket. So I now have 100Mbps broadband and phone over broadband. The telephone master socket and TV aerial have not been used for 25 years, see photos attached. You should be able to locate your telephone master socket, which would have a BT or Openreach logo on it, although you will not be using it a the moment if you get your. Bare in mind that if you have to call out a BT engineer to fix this, you will probably be charged an extortionate callout fee to do so. A BT master socket. Connect your new cable between the Virgin Media Digital Hub and the new Master socket. to 'back-feed' a telephone connection from the new telephone socket upstairs next to the hub which, in turn is linked to the existing phone socket downstairs. Vonage 2nd line. Try each phone on its own in turn. Pop the power cable into a nearby plug socket, and turn it on. 9ft Cat7 High Speed 10Gbps RJ45 Cat 7 Networking Ethernet Cable with STP. The wall box may be branded with the logos of an old cable TV company (not VM). Please try the above first and come back to us if you still have no working line so we can carry out further diagnostics for you and arrange and engineer if necessary. For much more detail. Regards, Steven_L. 4GHz change the Wifi Network Name (SSID. 8uF 250v capacitor to provide domestic phones with a 50 to 80v volt ring signal. Registration is fast, simple and absolutely free so please join our community today. You may find it is just a cable coming in through the wall, in which case a simple adaptor is what is needed. Customer since 1993. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. You will then know for each phone if it is capable of. Account - Cable. Using just the VM phone adapter connected into the VM hub, try each individual phone in turn, one at a time, and see if you get a ringing sound for an incoming call. Dave. Whilst doing a bit of painting this old Type 52a block terminal/connection box came apart and the dial tone on the phone went. Does the Virgin Media master socket need a power supply? [Deleted User] Posts: 409. This can sometimes be improved by installing a small device. If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side. If you have Virgin cable TV, phone and broadband, that's potentially 3 new sockets - co-ax for the TV and the broadband and a bit of naff old copper wire for the phone which plugs into a socket similar to BT's one. . In my case the BT socket is no longer used at all and my phone connects into the back of the Virgin Hub - no additional socket on the wall needed. Install an nte5a bt virgin openreach etc master socket. . 6%, while Virgin Media was only slightly behind with 65. There shouldn't be 2 master sockets, but people sometimes use a master as an extension socket. Ordering And Installation Of Broadband Thinkbroadband. Tudor. Look up the PSTN switch-off! The old technology that powers landline telephones in the UK will be switched off in 2025. 17: Community Champion. #2. 23-08-2019 10:03 PM. #1 Hi All I’m new here. Sorry to hear you haven't been able to find the internal connection needed for your quick start kit. Re: My Flat doesn’t have wall socket. The ring wire will affect your connection no matter where you plug in your router, and even if you don't use the extensions. Hello sophieboulter1. At the moment I have ADSL from BT and by the end of this year I will have infinity. A Virgin Media wall socket is simply a point of entry into your home. The cable could be hidden within, or behind, furniture. Call the Pre-installation and delivery team on 0800 052 1734 see if they can help - 5088726Hi, I've been trying and failing to book an engineer to come out and move the master socket from my living room and into my office at home. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Condition: New. It is divided into two parts: the main diagram, and the power and data line diagrams. Specification wise, it's near identical with current levels with future proofing for frequencies that may be used in the future at some point. Virgin cable was even simpler as its just a normal paired phone cable coming out with 1 pair of the two terminated into A and B on the Virgin Socket - again working before, working when terminated. 29/07/15 - 16:50 #1. The original/old incoming telephone line from the street needs to be disconnected from the old telephone master socket to avoid feeding any new phone connection from the VM hub back into. Stay safe online. 0 Kudos. Before we invite you in for a private chat, can we just clarify that you still have a dialling tone, are able to make outgoing and receive incoming calls and have your handset plugged in to your master socket currently. the street is enabled for the service. Feed this disconnected extension wire into the VM socket and. 3 weeks ago. . Hi I decided to cancel my Virgin Media package down and have Vodafone broadband, only problem is the BT Masters is in my bedroom where. Vodafone Broadband is slower compared to Virgin of course, have you sent an E - Mail to Tom Mockridge explaining that you are not happy with. For more information, select the type of broadband service you're planning to switch to on TalkTalk: Fast Broadband. Plug the microfilter into the empty socket. Country. Virgin Media FTTP. Re: Virgin Media Master Socket. At master socket I have the same two pairs terminating to A and B on master socket (tried swapping A and B around just incase but still no dial tone. QuickStart, set up and connections. This article provides a detailed explanation of how the wiring diagrams supplied by Virgin can be interpreted, and how to identify which wires are connected to the Terminals in each socket type. Sometimes there is no wall box, just a trailing cable. This example has the BT Piper logo in the top left corner. Make a. Thanks for posting in regards to moving a wall socket, we appreciate you raising this via the forums. If you're happy for us to get this booked. 26 August 2018 Can I move my own BT or Virgin Media master socket? A BT master socket. Engineer used 'spare pair' of blue cables for 'new' BT line. We would like to show you a description here but the site won’t allow us. One to power the router up. I've been sent a quickstart kit and have gone to set it up but don't have the wee white virgin media wall socket to plug in the white - 5389817. Account - Cable. Reply. Virgin Media was the UK’s first quadruple-play provider, combining landline, broadband, TV and mobile services in one subscription. Stay safe online. Please can someone explain which cable needs to connect into a new phone connector to plug into the adaptor virgin supplied? My telephone line has just been switched over to the new VoIP system plugging into my router. on 12-10-2022 15:38. Usual advice is to make sure you test at the master socket (to avoid any possible problems with your internal phone extension wiring). Firstly unplug the damaged connector from the socket and unscrew the two retaining screws holding the front onto the pattress, you will see that there are. The new Virgin Media has just gone in, but it does not come with a phone line, it just has a plug hanging out the back of the router similar to this:. Web hi, this video is a very quick example of how to wire up a nte5 master socket as found in the uk on bt and virgin media telephone lines. Step 2. I have tried to get all 4 set up and can't make them work. I just got Virgin Media kit and read all information carefully and checked - 5200805No virgin media wall socket. Virgin Media have used the Openreach socket to provide telephone services. Options. Virgin Media Wall Socket. I have hardwired (pins 5/2) to. A third lead from the back of the router. Thanks makes sense- When signing up I will select Engineer Installation- I wasn't sure if this was just to set up and plug in your modem ect. Connecting Hub 3 To Extensions Virgin Media Community 4797660. Re: No Wall Socket for Quickstart. My only real problem is that I have to pass the cable through a small hole in wall which requires the socket which is usually on an extention cable to be removed then another socket connected to it. First, you must determine which type of socket you have in your home. When I ordered my broadband package I was offered a QuickStart setup, but it turns out we don't have the right Virgin media socket in the house. Faint or Intermittent Noise Perform a Quiet Line Test. Hi, my master socket is located upstairs, previously when I had my wifi plugged to the master socket upstairs it had issues with connecting to devices downstairs. 1. Grey/White – White/Grey. • Under Wireless Frequency 2. 0 Thanks Reply. No Virgin Media have their own network which is separate to Openreach`s. . Older sockets might be labelled NTL or Telewest instead and newer homes may have more than one socket. This cable runs past the wall hole for the Virgin cable, so can I get this cut back and rerouted via the existing hole in the wall (currently occupied by the Virgin. They use a separate “circuit” to talk to the headend telephone exchanges. In response to Jonny-M. If your Virgin Media cable’s cut. Browse Virgin Media Virgin Media Community. There are only two cables connected to the master socket. Purchased a new BT cordless phone and extentioin. We would advise against removing the master socket yourself as this would be tampering with and damaging our equipment. Openreach will not use existing virgin wiring and would install new wiring and a master socket. Further exclusions & legal stuff apply. VM BB TV Landline. 36 each. We would like to show you a description here but the site won’t allow us. Virgin Media Wall Socket Example 2. The Openreach master socket should only be used for their broadband and/or landline with one of the providers that uses their cables. Your telephone service from any of the UK Service Providers, other than Virgin Media, is presented at your home or business on a master socket provided by Openreach (formerly BT Openreach, BTOR), and often referred to as 'the BT master socket'. Reply. 8 March 2011 at 8:29AM. 23/03/17 - 01:22 #2. If you wish to use the new socket outlet to connect a phone then you can cut the BT plug off the end of the new cord, find the two middle wires and connect these to screw terminals 2 and 5 on the. If the problem goes away, then the fault lies with your wiring or devices. 5mm stereo jack to 2 phono plugs connected from the 3. log into hub3 - 192. Take the end of the isolator cable with the red band and push it firmly into your Virgin Media wall socket. Could wire the cable to the internal connection within the socket. The tech joined the Broadband/TV cable but was unable to jo. #2. A second cable, the Ethernet, to deliver the internet from the router to the computer. My Virgin Media App. 1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream. You would need to plug the main handset into the hub for the services to work, and may benefit from a relocation of the hub, or possibly an engineer visit to run a cable from the hub to the main handset. Top 5 common phone line faults affecting landline adsl nbn solved remove un just cut it virgin media community 4936267 how the internet works submarine fiber brains in jars and coaxial cables ars technica dead but still or drops out noisy ly no wall socket at installation 4832746 requirements for electric service connections 120w dc vehicle. The master socket in the property that has been present since I moved in is quite beaten up so I purchased an Openreach Master Socket 5C with the Openreach Mk4 front fascia. While ordering I asked how it would be handled, they said they'd use the existing BT copper. Take off the faceplate, and plug in a known working telephone straight into the socket that is behind it. " The hub is upstairs as previously said. )In this video, I am showing the sta.